Privacy Statement
This Privacy Statement explains how RCR Web Services (“RCR,” “we,” “us”) collects, uses, and protects information when you visit rcrwebservices.com, request a consultation or staging demo, receive a proposal, or use our website, hosting, or related services.
1. Information We Collect
Information You Provide
- Name, business name, email address, phone number, and other contact details submitted through contact forms, consultation requests, or proposals.
- Business information you share for website development (service descriptions, images, social media links, domain details, etc.).
- Payment-related information when you pay a PayPal Invoice (processed by PayPal; we receive confirmation of payment status and basic transaction details).
- Any messages or files you send us.
Information Collected Automatically
- Basic technical data such as IP address, browser type, device type, and pages visited.
- This data is used for site security, troubleshooting, and understanding general traffic patterns.
- We do not use invasive tracking or sell personal information.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries and provide consultations or staging demos.
- Create and deliver proposals and perform the website, hosting, or SEO/AEO/GEO services you request.
- Process payments via PayPal and maintain records of agreements.
- Provide hosting, domain support, light editing, and related services.
- Communicate with you about your project, invoices, or service status.
- Improve our website and services.
- Comply with legal obligations.
We do not sell, rent, or trade your personal information.
3. Cookies and Similar Technologies
Our website may use essential cookies or similar technologies required for basic site functionality (for example, to remember form progress or maintain a secure session). We do not use third-party advertising cookies or cross-site tracking.
You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.
4. Third-Party Services
We use trusted third parties to operate our business:
- PayPal — for invoice payments. PayPal’s privacy policy governs payment data.
- Hosting provider (DigitalOcean) — to host websites and related services.
- Domain registrars — when we manage or transfer a domain on your behalf.
- Email services — to send and receive communications.
These providers process data only as needed to perform their services. We do not allow them to use your information for their own marketing.
5. Data Retention
We retain information for as long as needed to provide services, maintain records of agreements and payments, and meet legal or tax requirements. Proposal and project files are kept for the duration of the service relationship and a reasonable period afterward. You may request deletion of personal information we no longer need, subject to legal retention obligations.
6. Data Security
We take reasonable steps to protect information, including the use of secure hosting, limited access to client data, and standard security practices. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
7. Your Choices and Rights
You may:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of personal information we no longer need to retain.
- Opt out of non-essential communications.
To make a request, contact us through the form on rcrwebservices.com. We will respond within a reasonable time.
8. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Statement
We may update this Privacy Statement from time to time. The “Last updated” date at the top will reflect the most recent version. Continued use of our website or services after an update constitutes acceptance of the revised statement.
10. Contact
If you have questions about this Privacy Statement or how we handle information, contact us through the form on rcrwebservices.com.
RCR Web Services is American owned and operated. All websites are produced and hosted in the United States.